Care IV Home Health
  • Customer Service
  • Hot Springs, AR, USA
  • Hourly
  • Full Time

Scheduling Coordinator

Now hiring a Scheduling Coordinator in Hot Springs, AR! Due to rapid growth, Care IV Home Health Hot Springs is now hiring for the NEWLY CREATED position of Scheduling Coordinator! Our Scheduler's main goal is to schedule field staff (Nurses, CNAs, Therapists, Social Workers, etc), assigning them patients and being the main point of contact for scheduling questions, requests, and issues.

Our Scheduling Coordinator reports to our Hot Springs Office Manager. This is a full-time, 40 hour per week position working MON thru FRI 8a-5p. Pay depends on experience. Rotating, paid on call is required.

Duties & Responsibilities may include, but are not necessarily limited to:

  • Communicating with Intake regarding new patient referrals
  • Assigning patients to our skilled team's schedules
  • Organizing schedules by area, disciplines, times etc
  • Keeping track of patient census and communicating staffing availability to the Marketers & Intake Dept.
  • Taking calls, texts & emails from field staff regarding scheduling changes and updating scheduling system accordingly
  • Troubleshooting scheduling issues
  • Reassigning times and updating schedules for missed visits
  • Assisting the Director and Office Manager with other office duties as needed
  • Participating in paid rotating on-call duties
  • Other duties as assigned

Required experience:

  • Minimum 1 year of office experience specifically in the healthcare / medical industry is required
  • Previous medical scheduling experience required
  • Excellent computer skills are critical to this position
  • Ability to communicate effectively both verbally and in writing
  • Highly organized with excellent customer service skills and a positive attitude
  • Reliable with consistent attendance
  • Home Health experience a plus but not required
  • Ability and willingness to participate in rotating on-call

Benefits & Perks for full-time:

  • medical
  • dental
  • vision
  • life
  • disability
  • lucrative company-sponsored retirement plan (with some of the BEST $$ matching rates in the Arkansas home care industry!)
  • generous accrued PTO
  • 6 paid holidays
  • on-call pay
  • employee referral bonus, cell phone discounts on certain carriers, etc.

Apply online today! No in-person applications please.










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